Contentstack – Web Application – AWS EU & AWS NA – UI Degradation

Incident Report for Contentstack

Resolved

This incident has been resolved.
Posted May 15, 2026 - 11:06 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 15, 2026 - 11:00 MDT

Investigating

We are currently investigating an issue affecting the Web Application in the AWS EU & AWS NA region. During this time, users may experience intermittent delays and errors within the Contentstack user interface, particularly when the entry page is not loading. If you experience this issue, please perform a hard refresh of the page.
Our engineering team has been mobilized and is actively working to identify the root cause and restore normal service.
If you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at support@contentstack.com.
Posted May 15, 2026 - 10:15 MDT
This incident affected: Amazon Web Services US Region (Web Application) and Amazon Web Services EU Region (Web Application).