Contentstack monitors all of its services internally and through 3rd party services. If there is any performance degradation or disruption in any service, incident notes will be updated here.
The operational status of services listed on this page is auto-piloted i.e status is automatically pulled from our monitoring tools and 3rd party services.
Subscribing to updates is the best way to stay informed about any issues affecting availability.
Completed -
The scheduled maintenance has been completed.
Jul 27, 02:30 MDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 23:32 MDT
Scheduled -
Please be advised that on July 27th, 2026, the Contentstack team will perform a scheduled SSL certificate reissue for *.contentstack.com to maintain the security and reliability of our services. No service interruptions are expected during this update.
Maintenance Schedule Start: July 27, 2026 05:30 UTC End: July 27, 2026 08:30 UTC Duration: 180 minutes Downtime: None expected
Impact No customer-facing impact is expected. The certificate reissue is performed transparently in the background, and all APIs and applications will continue serving requests without interruption.
Customer Action No action is required unless you are using public certificates for the mentioned URL as hard-coded values in your systems.
If you encounter any difficulties accessing our services, please reach out to our Contentstack Support for assistance at support@contentstack.com.
Jul 20, 06:46 MDT
Resolved -
This incident has been resolved.
Jul 23, 16:59 MDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 23, 16:51 MDT
Identified -
The issue affecting the Contentstack Web Application in the Microsoft Azure NA and Azure EU regions has been identified. Our engineering team is currently implementing a fix to restore normal access. This issue is limited to the web application interface — the Content Management API, content delivery of published content, and other services continue to operate normally.
Customer Action: No action is required from customers at this time. Customers who need to manage content in the interim can continue to do so via the Content Management API.
If you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at support@contentstack.com.
Jul 23, 16:35 MDT
Investigating -
We are currently investigating an issue affecting the Contentstack Web Application in the Microsoft Azure NA and Azure EU regions. During this time, users may successfully log in but find that the dashboard (application homepage) fails to load. This issue is limited to the web application interface the Content Management API, content delivery of published content, and other services continue to operate normally.
Our engineering team has been mobilized and is actively working to identify the root cause and restore full access to the web application. We understand the inconvenience this may cause and are treating it with high priority.
Customer Action: No action is required from customers at this time. Customers who need to manage content in the interim can continue to do so via the Content Management API.
If you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at support@contentstack.com.
Jul 23, 16:05 MDT