A fix has been implemented and we are monitoring the results.
Posted Nov 16, 2025 - 17:08 MST
Identified
A spike on our third-party service cluster caused Publish/Unpublish requests to queue, impacting Single and Bulk Publishing/Unpublishing, Releases, Search, and Entries. Also, webhooks have been affected.
The third-party team has upgraded our cluster, and we are actively monitoring to ensure full functionality is restored.
Posted Nov 16, 2025 - 16:54 MST
Investigating
We are currently experiencing issues with Single and Bulk Publishing/Unpublishing, Releases, Search, and Entries. As a result, customers may observe delays in seeing entries reflected on the entry list page. We are also noticing issues with Webhooks, which may lead to delays or loss of invocations.
Our team is actively working to resolve the issue and will share further updates as they become available. Please reach out to Contentstack Support if you require assistance.
Posted Nov 16, 2025 - 15:53 MST
This incident affected: Microsoft Azure EU Region (Content Management API).