Resolved
This incident has been resolved.
Posted Nov 18, 2025 - 11:52 MST
Update
We are continuing to monitor the situation. No new issues have been detected, and overall stability has significantly improved. Please continue to check this page for progress until we have confirmed full resolution.
Posted Nov 18, 2025 - 10:42 MST
Update
All services continue to function normally and we are observing stable performance across the platform. To ensure sustained stability, we are extending our monitoring period before marking this incident as resolved.
Posted Nov 18, 2025 - 09:31 MST
Update
We are observing substantial improvements across our platform. All of our services are now fully operational and performing normally. We are continuing to closely monitor the situation to ensure total stability before marking this incident as resolved.
Posted Nov 18, 2025 - 08:30 MST
Monitoring
A fix has been deployed by our CDN provider. We are seeing signs of recovery across our services and will continue to monitor performance to ensure the issue is fully resolved.
Posted Nov 18, 2025 - 07:49 MST
Update
A fix has been deployed for our CDN services. While most services are recovering, the Launch service remains impacted.
Posted Nov 18, 2025 - 07:16 MST
Update
We are continuing to work closely with our CDN provider to resolve the ongoing service degradation. We will provide another update as soon as more information becomes available.
Posted Nov 18, 2025 - 06:20 MST
Identified
Our CDN partner has identified the issue and is currently working to implement a fix.
Posted Nov 18, 2025 - 05:24 MST
Update
We are continuing to investigate this issue.
Posted Nov 18, 2025 - 05:15 MST
Investigating
We are currently experiencing a service outage with our CDN provider, which has affected multiple components. Our team is in close coordination with the CDN provider to identify the root cause and implement a fix. We will share further updates as they become available.
Posted Nov 18, 2025 - 05:02 MST
This incident affected: Amazon Web Services US Region (Content Delivery API, GraphQL Delivery API, Assets API, Launch - Web Application, Launch - Management API, Launch - Content Delivery Network (CDN), Launch - Edge Services, Automation UI, Automation API), Amazon Web Services EU Region (Content Delivery API, GraphQL Delivery API, Assets API, Launch - Web Application, Launch - Management API, Launch - Content Delivery Network (CDN), Launch - Edge Services, Automation UI, Automation API), Microsoft Azure US Region (Content Delivery API, GraphQL Delivery API, Assets API, Launch - Web Application, Launch - Management API, Launch - Content Delivery Network (CDN), Launch - Edge Services, Automation UI, Automation API), Microsoft Azure EU Region (Content Delivery API, GraphQL Delivery API, Assets API, Launch - Web Application, Launch - Management API, Launch - Content Delivery Network (CDN), Launch - Edge Services, Automation UI, Automation API), Google Cloud Platform US Region (Content Delivery API, GraphQL Delivery API, Assets API, Automation UI, Automation API, Launch - Web Application, Launch - Management API, Launch - Content Delivery Network (CDN), Launch - Edge Services), Google Cloud Platform EU Region (Content Delivery API, GraphQL Delivery API, Assets API, Automation UI, Automation API, Launch - Web Application, Launch - Management API, Launch - Content Delivery Network (CDN), Launch - Edge Services), and Amazon Web Services AU Region (Content Delivery API, GraphQL Delivery API, Assets API, Launch - Web Application, Launch - Management API, Launch - Content Delivery Network (CDN), Launch - Edge Services, Automation UI, Automation API).