Contentstack - AWS US - Delivery Services API Issue

Incident Report for Contentstack

Resolved

This incident has been resolved.
Posted May 01, 2023 - 12:10 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 01, 2023 - 10:36 MDT

Update

Our CDN provider has identified the issue and a fix is being implemented. We will continue to update here as soon as we receive additional information from our provider.
Posted May 01, 2023 - 10:13 MDT

Update

Our CDN provider is continuing to investigate performance issues. We will continue to update here as soon as we receive additional information from our provider.
Posted May 01, 2023 - 09:43 MDT

Identified

Our CDN provider is currently experiencing an issue which is causing Delivery services issues. We will update here as soon as we receive additional information from our provider.
Posted May 01, 2023 - 08:47 MDT

Investigating

We are currently experiencing an issue with Image, Assets and Content delivery APIs. Our team is working to identify the root cause and implement a solution.
Posted May 01, 2023 - 08:28 MDT
This incident affected: Amazon Web Services US Region (Content Delivery API, Image Delivery API, Assets API).