We are continuing to monitor for any further issues.
Posted Sep 01, 2026 - 11:01 MDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 01, 2026 - 10:57 MDT
Identified
The root cause of the issue affecting content publishing and webhook delivery in the Azure EU region has been identified. Our engineering team is currently implementing a fix to restore normal service. Content delivery of already-published content remains unaffected, and other regions remain unaffected.
Customer Action: No action is required from customers at this time.
We will share our next update as soon as we have more information.
If you encounter any difficulties accessing our services, please reach out to our Contentstack Support for assistance at support@contentstack.com.
Posted Sep 01, 2026 - 10:29 MDT
Investigating
We are currently investigating an issue affecting content publishing and webhook delivery in the Azure EU region. During this time, users may experience delays when publishing content and in webhook delivery. Content delivery of already-published content remains unaffected, and other regions remain unaffected.
Our engineering team has been mobilized and is actively working to identify the root cause and restore normal service.
Customer Action: No action is required from customers at this time.
We will share our next update as soon as we have more information.
If you encounter any difficulties accessing our services, please reach out to our Contentstack Support for assistance at support@contentstack.com.
Posted Sep 01, 2026 - 10:20 MDT
This incident affected: Microsoft Azure EU Region (Content Management API, Webhook Dispatcher).